All products available on our website qualify for free standard shipping. Standard shipping applies to standard locations within the contiguous 48 states. Spotix, Inc. reserves the right to choose delivery type, carrier, and service level of each shipment when standard shipping is selected. For freight shipments, standard shipping includes curbside delivery and liftgate services. Special considerations and fees may apply to certain delivery exceptions (e.g. deliveries to hard to reach areas).
Most items shipped via standard parcel service may be expedited for an additional cost to decrease shipping time or guarantee delivery by a certain date. This does not include processing time, which may or may not be altered subject to manufacturer resources and discretion. Items shipped via freight are shipped at the fastest available speed (Priority Freight) and are, therefore, unable to be expedited further.
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If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again.
