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Regular Price
$183.19
Special Price
$174.03
Product Overview
Acumen RCK-I On/Off Fireplace Remote Control provides remote control for gas heating fireplaces with a simple click of a button. The remote control transmitter operates on (3) 1.5V AAA batteries that uses a 2 button ON/OFF function which transmits a signal to a wireless receiver that operates on (4) AA batteries. The receiver connects to all standard millivolt valves, and can be mounted in an existing wall switch. Enjoy the ambience of a cozy fire without sacrificing the comfort of your seat using this fireplace remote control from Acumen.
Features
- Convenient Design - The battery-powered R.F. transmitter and receiver give wireless remote control to a gas fireplace
- Easy to Use - User-friendly 2-Button On/Off transmitter provides simple controls of a connected fireplace; Clear LCD screen displays room temperature in degrees Fahrenheit and Celsius
- Durable Design - Metal heat protective shield with insulation helps withstand high temperatures
- For Use With - Receiver box is designed for millivolt gas valves only and acts as a dry contact switch (the receiver will not output any voltage)
- Complete Kit - Includes - transmitter remote, receiver box, receiver heat shield wall plate, wires with connectors, batteries, and instruction manual
| UPC | 785696468951 |
|---|---|
| Manufacturer | Acumen |
| Manufacturer Part Number | RCK-I |
| Valve Type | Millivolt |
| Remote Function | On/Off |
| Screen Type | LCD Screen |
| Weight | 1.2 Pounds |
4.67
/ 543 Reviews
Deveart
December 04
No issues.
Paul Reilly
November 15
In progress - must have it hooked up yet.
Mark
November 07
Easy to install, easy to use. Product performs as expected.
Warren Mclean
October 21
Product worked as advertised
jay chuchman
October 19
Un reliable over the past 5 years of buying these remotes I have had too many issues. The sky tek brand less issues. I will not buy acuman anymore.
Doug
October 18
Doesn’t pair easily to the receiver. Had to retry a few times. Once it’s paired it work fine
Phil
December 17
What a pleasure to deal with Spotix. The best and easiest customer service. Would call them again in a heartbeat
Product is just as described and easy to install.
Jose Rivera
November 18
replacement my old remote gas fireplace with this item, easy install
Jeffrey
September 25
It was delivered and working as I had hoped. Somewhat pricey and it would be wonderful if it were made anywhere but china.
Carlo
May 07
Tried it soon as I put it to get it worked just fine I loved it love you guys thank you very
Anthony
February 15
Wonderful. Luv it
Cam
January 16
Great customer service from Jon. Installed in 5 minutes. I replaced a 15 year old unit. Hit the on button and the fireplace turned on.
MICHAEL
January 12
Works better than the original. was delivered quickly. Good buy
Darren
January 07
Nice people. good products
William
December 24
Worked fine but I needed the one with auto temp control. But it worked fine.
gokul
December 21
What I wanted, and works like a charm !!!!
Nathaniel
December 15
So far so good, works as expected
Joseph
December 15
works great
MARK AUBUCHON
November 24
A ten minute install.....installed in my parent's fireplace.....they love it.
Salvatore
November 18
Dependable and easy to install.
Jenny
November 09
This kit solved our problem (probably due to battery corrosion). It was easy to set up! We immediately started using our fireplace instead of waiting for an expensive service call. They would have done the same thing as we did...order the kit and come back to install it.
Dennis
November 04
Works perfectly, easy installation.
David A
November 04
Correct product, very fast delivery.
James L
January 22
Was easy to install. Worked just like the original. Worth the purchase price.
For decades Acumen has led the hearth industry by producing high quality fireplace remote controls, fan blower kits, and gas valve kits in order to supply the industry with the parts it needs to provide the warmth and comfort of a fireplace for all of us to enjoy. By offering a wide line of products and replacement components, Acumen continues to help keep gas fireplaces running well and providing the heat and comfort we all expect.
FIVE YEAR LIMITED WARRANTY
Hearth Products Controls Company warranties product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale or shipment from HPC. The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. Indoor remote control kits have a warranty period of 5 years, for both commercial and residential applications.
The defective product must be shipped back with an RMA (Return Merchandise Authorization) issued by HPC for that specific product which states the nature of the defect or warranty claim. Product to be returned should be packed carefully-HPC is not responsible for damage on returned items. The original purchase information will be required. RMA's are only valid for 30 days from the date of issue by HPC and will not be processed if received after the expiration date. The RMA number must be indicated on the outside of the return package and a copy of the RMA in the package with product.
Our warranty does not cover items that have been damaged by over heating, modification, abuse, improper storage, installation, or maintenance. This warranty excludes claims for incidental or consequential damage and indirect-collateral expenses arising from product defects or warranty recovery.
Hearth Products Controls Company is not responsible for local codes and / or if any of our products are not approved for installation. Please check with your local authorities or governing agencies for proper approvals before purchasing. HPC is not responsible for the actions including negligence of the installer.
Shipping Policy
Shipping Process:
We inventory many of our products in our warehouse in North Liberty, Iowa to provide quick and flexible shipping options for the entire country. Certain custom-finished products and other items will ship factory direct from the manufacturer when necessary and can take additional time to process.
Standard Ground Shipping:
For most items under 150 pounds the standard free shipping option will be parcel (FedEx, UPS, USPS, etc). Having this flexibility allows us to provide the quickest turnaround to process and ship your order. If your order arrives damaged, please be sure to take pictures and provide those to us in order to help us provide proper reparations.
Standard Freight Shipping:
For most items over 150 pounds our free standard shipping service will be freight and will include free curb-side delivery and lift gate service. When your order is ready to be delivered, the shipping company will contact you to schedule a time to deliver your order - for this reason, it is critical to provide the most relevant phone number at the time of checkout. Upon delivery, the driver will take it off the truck for you but it is your responsibility to bring it onto your property. You will be required to sign for the delivery and inspect the product upon arrival; any damage present upon arrival must be annotated when accepting the delivery, Spotix Inc is not liable for damages not annotated on the delivery receipt at the time of delivery.
Shipping Options:
$9.95 Flat Rate Shipping:
All orders under $99.00 are subject to our flat rate $9.95 shipping fee, regardless of quantity or size. Flat Rate shipping applies to standard locations within the contiguous 48 states. Spotix Inc. reserves the right to choose the delivery type, carrier, and service level of each shipment when standard shipping is selected.
Free Standard Shipping:
All orders exceeding $99.00 will qualify for free standard shipping; standard shipping applies to standard locations within the contiguous 48 states. Spotix Inc. reserves the right to choose the delivery type, carrier, and service level of each shipment when standard shipping is selected. For Freight shipments, standard shipping includes curb-side delivery and lift gate services; for exceptions (e.g. hard-to-reach areas) special considerations and fees may be applied.
Expedited Shipping Options:
Most items will be available for expedited shipping options in order to decrease shipping time; these options require you to call and speak to one of our Sales Representatives in order to determine availability and pricing.
International Shipping:
Orders shipping internationally are not eligible for our free standard shipping. We regularly ship to Canada; for such orders, you are responsible to contact our sales representatives in order to determine shipping costs. Additional international shipping opportunities may be available, please call for availability. International orders are not eligible for our standard return policy; returns made internationally will be handled on a case-by-case basis.
Return Policy
30 Day Return Policy:
At Spotix Inc we want you to be satisfied with the products you purchase; if you don’t feel satisfied for any reason, we allow a simple returns policy that allows you to return any new, unused, unassembled, and resalable items in their original packaging within 30 days of delivery for a refund. The refund issued will be for the total amount of the order minus original outbound shipping and any return shipping costs incurred by Spotix Inc. If your return is due to an error made by us, you will not be responsible for shipping costs.
- If your return request is due to product defect or damage, we will first attempt to work with you to repair the product; if repair is not possible, we’ll work on getting it replaced.
- If your return will be returned to us via Freight service, we will require a photo of the item as you’ve packaged it in order to have a “before” image of the package to protect against any damage caused during return shipping.
- Upon returning an item, be sure the product is clean, the packaging is sufficient to prevent damage, and you note your RMA number on the outside of the package.
If you’d like to return your item(s), please feel free to use our simple Return Form to obtain an RMA number (Return Authorization number) and we will process your return quickly.
Refund Eligibility:
To be eligible for a return, item(s) must be within 30 days of delivery in new, unused, unassembled, and resalable condition in the original packaging.
- The cost of original outbound shipping will be deducted from your refund total.
- A return shipping label can be available upon request, but will be at your cost
- For returns that require freight service, we can schedule a freight truck to pick up the returning item(s) but you will be responsible for the cost.
- Certain items are not eligible to be returned for under this policy; some items are customized and built to order based on your specifications and do not qualify for a standard return.
- These items include but are not limited to American Fyre Designs fire pits, fireplaces, and firewalls; HPC’s MLFPK, FPK, FPPK, and HWI fire pit kits; other custom products.
- Refund will be applied to the same credit card, debit card, or another form of payment used at the time of the original transaction.
- Once received, returns are usually processed within 3 days, and can take additional time for your bank to process the transaction.
Spotix Inc reserves the right to refuse a refund if
- The item returned does not match the original item shipped.
- The returned item is missing parts or the original product’s packaging, either of which was not previously specified by the customer.
- The item was damaged during return shipment due to improper or insufficient packaging.
- The item being returned has been used and is no longer in a new and resalable condition.
Exchanges:
In many cases, an exchange may be made to ensure you get the exact item(s) you need. If you’d like to make an exchange contact us, and:
- We will process an RMA/Exchange for the correct item(s)
- At this time, you may purchase the new item(s) in order to get them shipped out sooner or,
- You can return the incorrect item, once we receive the return we will ship out the new item(s).
- Any additional costs will need to be paid for at the time of exchange.
- Return shipping will still be your responsibility, though if an exchange is completed you will not be charged for original outbound shipping.